言 Kotoba JLPT

APP SUPPORT

How can we help?

For problems, feedback, or questions about Kotoba JLPT, email yukiteachesjapanese@gmail.com.

Include in your message

  • Your iPhone model and iOS version
  • The Kotoba JLPT app version
  • The lesson or screen where the problem occurred
  • A short description or screenshot, if helpful

Restore a purchase

Open the unlock screen in Kotoba JLPT and tap Restore Purchases. Use the same Apple Account that originally purchased the full-app unlock. You will not be charged again for restoring an eligible purchase.

Reset study progress

Open Settings in the app and use the reset option. Resetting study progress does not cancel or remove an App Store purchase.

Offline use

Lesson content works offline. Purchasing, restoring, or confirming an unlock requires access to Apple and RevenueCat services.

Independent study app

Kotoba JLPT is independently developed and is not affiliated with or endorsed by the Japan Foundation or Japan Educational Exchanges and Services (JEES).